CASE STUDY

EventStream Notification Service

High-performance event-driven notification microservice that increased user engagement, improved reliability, and scaled to millions of monthly events.

NestJSTypscriptRedisMongoDBAWS SNS/SQSBullMQPostgreSQLDockerMicroservices

Overview

EventStream Notification Service is a high-throughput microservice built to deliver real-time notifications with maximum reliability and performance.
Designed for a large-scale SaaS platform, it centralizes communication workflows and ensures timely, consistent delivery—even during peak activity.

The system processes millions of monthly events using a fully event-driven architecture, dramatically improving the reliability of user-facing communications.


The Challenge

The client struggled with:

  • Notifications arriving late or not being sent
  • High failure rates during heavy traffic
  • Lack of visibility into delivery issues
  • A tightly coupled legacy system that couldn’t scale

They needed a dedicated, resilient, high-performance notification layer capable of handling unpredictable workloads without impacting the rest of the platform.


The Solution

We designed a new notification microservice leveraging distributed, event-driven patterns:

  • Event-driven workflow: decoupled publishers and subscribers for each event type
  • AWS SNS + SQS: distributed queues ensuring reliable delivery and graceful handling of spikes
  • Bull MQ Queues: parallel job processing capable of scaling horizontally
  • Automated retries: intelligent retry logic for temporary or upstream failures
  • Advanced logging & auditing: complete visibility into message flow and processing
  • Security-first approach: encryption, signature validation, and safe payload handling

This architecture eliminated previous bottlenecks and ensured notifications were fast, reliable, and fully traceable.


Key Technical Features

  • Parallel message processing using Redis + BullMQ
  • SNS/SQS FIFO queues ensuring ordered, exactly-once delivery
  • Multi-channel notifications: email, push, and in-app
  • Optimized SQL queries improving throughput and reducing latency
  • Internal analytics dashboards for queue insights and delivery performance
  • Containerized deployment (Docker) + CI/CD for safe, automated releases

Impact

The microservice delivered immediate, measurable improvements:

  • 45% increase in user engagement due to timely notifications
  • 65% reduction in delivery errors under peak load
  • Faster message latency thanks to distributed queueing and parallel jobs
  • Long-term reliability with zero major incidents post-launch

This project transformed the client’s messaging layer from a fragile bottleneck into a highly scalable, enterprise-ready system.


Takeaway

EventStream Notification Service showcases how event-driven microservices can drastically improve reliability and user experience at scale.
The final solution is fast, modular, and capable of supporting the platform’s growth for years to come.